Privacy Policy

Last updated: October 2026

Dr. Mole PDX respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how information may be shared, and our practices regarding SMS/text messaging.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request information, submit a website form, schedule or request an appointment, or otherwise communicate with our office.

This information may include:

Name
Telephone number
Email address
Appointment or scheduling information

Information you voluntarily provide through website forms or communications with our office

Our website may also collect limited technical information, such as IP address, browser type, device information, and website usage information through standard website technologies.

How We Use Your Information

We may use information we collect to:

Respond to questions or inquiries
Communicate with you regarding requested services
Schedule, confirm, modify, or cancel appointments
Provide new-patient paperwork and related instructions
Provide administrative or patient-service communications
Operate, maintain, and improve our website and services
Comply with applicable legal, regulatory, or professional requirements

Sharing of Personal Information

We do not sell, rent, or share personal information with third parties or affiliates for their own marketing or promotional purposes. We may use third-party service providers to assist us with business operations, including website hosting, scheduling, communications, and other administrative services. Such providers may process information as necessary to provide services on our behalf or as otherwise permitted or required by law. No mobile opt-in information or text message consent is shared with third parties or affiliates for marketing or promotional purposes. We may also disclose information when required by law or when reasonably necessary to protect our rights, safety, patients, or others.

SMS/Text Messaging Terms of Service

Providing a telephone number through our website does not automatically enroll you in SMS/text messaging. In order to enroll is SMS/text messaging you must check the opt-in box either on our website contact form or on our in office consent form. The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from Dr. Mole PDX, you may receive messages related to the following:

In response to your website contact form inquiry

Appointment confirmation/reminders/cancellations

Responses to texts you initiate
Google review requests
Example: Hello, this is a reminder of your upcoming appointment with Dr. Fix at 15962 Boones Ferry Rd #102, Lake Oswego, OR 97035 on 6/01/26 at 3:00PM. You can reply STOP to opt out of SMS messaging from Dr. Erin Fix at any time.

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments.

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:
You may opt in to receive SMS messages from Dr. Erin Fix (Dr. Mole PDX) in the following ways:

By checking the opt-in box on our in office consent form

By checking the opt-in box on our website contact form

Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:
If you are experiencing any issues, you can reply with the keyword HELP or email us at drmolepdx@gmail.com

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our website contact form and/or our in office new patient paperwork.

Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary

Consent to receive SMS messages is voluntary and is not a condition of receiving medical care, scheduling an appointment, or purchasing services.

Your Choices

You may contact us to request updates or corrections to your contact information or to change your communication preferences. You may withdraw consent to SMS communications at any time by replying STOP to a text message.

If you have questions about this Privacy Policy, our SMS practices, or your communication preferences, please contact:

Dr. Mole PDX
Dr. Erin Fix
503-245-6516
drmolepdx@gmail.com